How to report a copy of your artwork on Temu

Only the rights owner, or an agent with the owner's permission. Temu says any report must be made in good faith and sworn under penalty of perjury.

• The IP Portal on Temu's site. You have to be logged in to use it.
• For copyright (DMCA) notices, Temu encourages the portal. If you cannot use it, send the same information to Temu's DMCA Designated Agent, whose details are linked from the policy.

• Identification of your work: a registration number if you have one, a description, a link and the date of first publication or use.
• The nature of the problem: the product, its packaging, or the images or text on the product page.
• The URLs of the product pages, and the names of the parties responsible.
• Supporting documents, for example order IDs from a test purchase.
• Your contact details and anything else the law requires.

Temu may ask for more, such as proof of your right and ownership, before it processes the report. For a DMCA notice, the contents are the same as in the DMCA notice template.

If the report is accepted, Temu says it will remove the content and take appropriate action against the responsible parties. It does not share non-public details of the action. You can withdraw a report through the portal.

Temu may reject reports it considers false, fraudulent, incomplete or made in bad faith, and it may restrict the submission privileges of someone who keeps filing inaccurate reports. It says it terminates repeat infringers in appropriate circumstances, without defining them.

• How long a report takes to process.
• How long an investigation takes.
• A waiting or restoration period after a counter-notice.
• What counts as a repeat infringer.

So do not plan around a timeline. Keep your evidence organised and re-check after a week, since the same design can reappear on new listings.

A seller can respond with a signed counter-notice that identifies the removed material and where it was, contains a sworn good-faith statement that the removal was a mistake or misidentification, gives contact details, and consents to a US federal court's jurisdiction and to accept service of process. Temu says it will act in line with the DMCA when it receives one. Read what to do if a seller files a counter-notice before you decide your next step.

Only report what you are sure is yours and was not authorised. A knowing false claim can create liability under 17 U.S.C. 512(f), and Temu warns about this in its own policy.

Searching Temu by hand does not scale. TraceMyAssets checks the artworks you register on a schedule and shows possible matches for you to review. We only see public pages that a search engine indexes, so some listings will be missed, and a match is a possible match, never proof. You decide what to do and you send every report yourself. See the other platforms or the plans.

Do I need to be logged in? Yes, for the IP Portal. If you cannot use it, Temu points DMCA notices to its designated agent.

How long does Temu take? The policy page gives no timelines.